Important information:

General terms and conditions for e-shop valid from 1.1.2018 according to the new Civil Code.

General terms and conditions

I. Basic conditions

1. these general terms and conditions (hereinafter referred to as "terms and conditions") are pursuant to §1751 et seq. Issued. Act No. 89/2012 Coll., Civil Code (hereinafter referred to as the "Civil Code").

František Chmelík
email: info@li-go.eu, tel.: +420603554589

Kontakt Informationen

(hereinafter referred to as the "Seller")

TERMS OF SERVICE

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OVERVIEW

This website is operated by Li-Go Light-images. Throughout the site, the terms “we”, “us” and “our” refer to Li-Go Light-images. Li-Go Light-images offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Li-Go Light-images, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Li-Go Leuchtende Bilder and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sanderova 1546/17, Prague, PR, 17000, Czech Republic.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@li-go.eu.

Contract withdrawal form
(complete this form and send it back only if you wish to withdraw from the contract. The form must be printed, signed and sent scanned to the email address below, or included in the return shipment).

Addressee
Online Store:                              Li-Go

Merchant: František Chmelík

Address for returns/complaints: Sanderova 1547/20, Prague 7, 170 00

ID/TIN: 63738465/CZ7403063470

E-mail address: info@li-go.cz

Phone number: +420603554589

I hereby declare that I withdraw from the contract for the purchase of these goods:

Date of order …………/date of receipt:
Order Number:
Funds for ordering, possibly also for delivery, were sent via (                 )
and will be returned in the following manner:
Name and surname of the consumer:
Consumer address:
E-mail:
Phone:

At day :

(signature)
________________________________________

First and last name of the consumer

Returns policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Only 6-month warranty applies for batteries (power-banks) themselves, according to EU laws.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@li-go.eu.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@li-go.eu and send your item to: Sanderova 1547/19, Prague, 17000, Czech Republic.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, please contact us first at info@li-go.eu. We will order a pick-up service with our reliable shipping company.
When packing your item for return shipping, please pack the image as safely and as close to how you have received it.
Our products are rather fragile for international shipping.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

I. Base conditions

1. the controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter: "GDPR") is

Šárka Zamrzlová, IČ: 09528202, DIČ: CZ09528202, mit Sitz in Pod Homolkou 231/30, Praha 15000 (hereinafter referred to as the "Administrator").

2. the contact details of the Administrator are

Šárka Zamrzlová, IČ: 09528202, DIČ: CZ09528202
Pod Homolkou 231/30, Praha 15000
email: info@li-go.eu, tel.: +420731114805

3. personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to a specific identifier such as name, identification number, location data, network identifier or one or more of the specific physical, physiological, genetic, mental, economic, cultural or social identities of that natural person.

4. the controller has not appointed a data protection commissioner. The contact details of the Commissioner are:

II. Sources and categories of personal data processed.

1. the Administrator processes the personal data that you have provided to it or the personal data that the Administrator has received as a result of the execution of your order.

2. the Administrator processes your identification and contact data, as well as the data necessary for the performance of the contract.

III. Legal ground and purpose of personal data processing

1. the legal ground for the processing of personal data is

Contract performance between you and the Administrator pursuant to Article 6(1)(b) DSGVO,
the Administrator's legitimate interest in providing direct marketing (in particular for sending promotional messages and newsletters) pursuant to Article 6(1)(a)(f) DSGVO,
your consent to the processing for the purpose of providing direct marketing (in particular for sending commercial messages and newsletters) pursuant to Article 6(1)(a) of the GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll. on certain information society services in the event that no goods or services have been ordered.
2. the purpose of processing of personal data is

Processing your order and exercising rights and obligations arising from the contractual relationship between you and the Administrator; When placing an order, personal data is required, which is necessary for the successful execution of the order (name and address, contact). The provision of personal data is a necessary condition for the conclusion and fulfillment of the contract. Without providing personal data it is not possible to conclude the contract or to execute it by the administrator.
Sending business messages and performing other marketing activities.
3. there is no / individual automatic decision of the Administrator within the meaning of Article 22 of the GDPR. You have expressly consented to such processing.

IV. Data retention period

1. the controller shall store personal data

for the time necessary to exercise the rights and obligations arising from the contractual relationship between you and the Administrator and to assert claims arising from such contractual relationships (for a period of 15 years from the termination of the contractual relationship).
until the consent to the processing of personal data for marketing purposes has been revoked, not longer than.... years if personal data is processed on the basis of consent.
2. after the expiry of the retention period for personal data, the controller shall delete the personal data.

V. Recipients of personal data (subcontractors of the controller)

1. the recipients of personal data are persons

Involved in the delivery of goods / services / execution of payments on the basis of a contract,
Provision of e-shop operation services (Shoptet) and other services related to e-shop operation,
Provision of marketing services.
2. the controller does not intend to transfer personal data to a third country (a non-EU country) or to an international organization. Recipients of personal data in third countries are mailing / cloud service providers.

VI. Your rights

1. Under the conditions set forth in the GDPR, you have the following.

The right to access his personal data in accordance with Article 15 of the GDPR,
the right to rectify personal data in accordance with Article 16 of the GDPR or restrictions on processing in accordance with Article 18 of the GDPR.
the right to erase personal data pursuant to Article 17 of the GDPR.
the right to object to processing pursuant to Article 21 of the GDPR a
the right to data portability pursuant to Article 20 of the GDPR.
the right to withdraw consent to processing in writing or electronically to the address or email address of the Administrator specified in Article III of these Terms.
2. you also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

VII. Conditions for the security of personal data

1. the Controller declares that it has taken all appropriate technical and organizational measures to secure personal data.

2. the Controller has taken technical measures to secure data and personal data in paper form, in particular....

3. the controller declares that only persons authorized by the controller have access to personal data.

VIII. Final conditions

1. by sending the order through the online order form, you confirm that you are familiar with the terms and conditions of data protection and accept them in full.

2. you agree to these terms by verifying your consent through the online form. By checking the consent, you confirm that you are familiar with the terms of protection

The store:
Sanderova 1547/19, Prag 7
Closest tram-station is approx. 600 metres away-  "Maniny" - tram numbers.: 1,2,6,7,14,25

 

Parking spots for customers right in front of our store!

 

Opening times:

Monday:       8:00 - 18:00

Tuesday:   14:00 - 17:00

Wednesday:      9:00 - 17:00

Thursday: 9:00 - 17:00

Friday:        9:00 - 17:00

Saturday/Sunday: Closed (orders pick-up possible after prior notice)

 

Tel.: +420 604 602 244

 

 

 

 

Photos of our store

 

 

 

The store:
Sanderova 1547/20, Prag 7
Closest tram-station is approx. 600 metres away-  "Maniny" - tram numbers.: 1,2,6,7,14,25

Field Staff:
Šimon Foit 
E-Mail: info@li-go.cz

+420 604 602 244 for german speakers 

 +420 773 228 558 for english speakers (staff member Šimon Foit)

Regarding orders, please contact us at:
info@li-go.eu

Billing address:

Šárka Zamrzlová, IČ: 09528202, DIČ: CZ09528202
Pod Homolkou 231/30, Praha 15000
email: info@li-go.eu, tel.: +420731114805

Bankverbindung:
Kontonummer: Reparatur /2010, aufbewahrt bei Fio Bank, a.s.
IBAN:CZ2720100000002002032849  BIC (SWIFT):FIOBCZPPXXX

We are a small family business that creates all of their products with heart and humility.

We produce light-images that give harmony to the whole room. They are a unique decoration, a product with which you have a close relationship and which can be an unusual gift, that brings delight.

In addition to the energy of light and a pleasant decorative element, we create space for uniqueness and harmony with our light-images. We add different motifs and shapes to each design, which often contain the stories and ideas of our customers.

We evoke happy memories, support family values and bring a little inspirational fantasy to any dark corner. Our light-images caress your soul.

We expand our range of available images with motifs that support spiritual growth and relationship with nature. Together we want to be part of many people's lives and change the world for the better through our own activities.

We manufacture our lights from wooden semi-finished products. Wooden decorations create a pleasant atmosphere and can relieve stress. Working with this material is a clear choice for us.

A significant part of the production of our lamps is handmade. Each piece becomes an original. The luminaire passes through our hands when the cut parts are extruded, the electrical components themself are assembled or put together. We pay very close attention to each luminaire.

Light is essential part of any interior, as it is a means of seeing our surroundings. The feeling of space can be completely changed by changing the intensity and color of the light or by installing the light itself, making it a very powerful tool.

How did it start...

In the beginning, there was a desire to create.

Create and share the work with others. For almost 20 years we have been learning and creating various light decorations, originally made from scraps such as scrap metal.

After this experience we came to the conclusion that light and form belong together. The combination of colors, shapes, shadows and shades stimulates our imagination and has a positive effect on our mood. That feeling is what we want to share with others. With you.

One cultivates the environment that surrounds them. Architecture, art, light and form are very close to us, which is why we started making our lights.