Customer support:info@li-go.eu

Terms and conditions

General Terms and Conditions

 

I. Basic Provisions

1. These general terms and conditions (hereinafter referred to as the “Terms and Conditions”) are issued pursuant to Section 1751 et seq. of Act No. 89/2012 Coll., Civil Code (hereinafter referred to as the “Civil Code”)

 

Sales/production/delivery address/place where we will handle your complaints
Li-Go
Sanderova 1547/20
Prague 7, 170 00

Billing address/registered office
Billing address/registered office (do not send anything to this address)
František Chmelík
Davídkova 642/37
Prague 8, 180 00
IČ: 63738465
DČ: CZ7403063470

Bank details:

Account number: 2102032280/2010
IBAN: CZ1120100000002102032280 BIC (SWIFT): FIOBCZPPXXX

(hereinafter referred to as "seller")

 

These terms and conditions govern the mutual rights and obligations of the seller and a natural person who concludes a purchase contract outside his business activity as a consumer, or within the framework of his business activity (hereinafter referred to as: "buyer") via a web interface located on the website available at the Internet address www.li-go.cz (hereinafter referred to as the "online store").
The provisions of the terms and conditions are an integral part of the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of these terms and conditions.
These terms and conditions and the purchase contract are concluded in Czech, German and English.

 

II. Information about goods and prices

Information about goods, including the prices of individual goods and their main characteristics, are listed for individual goods in the catalog of the online store. The prices of goods are listed including value added tax, all related fees and costs for returning goods, if these goods cannot be returned by regular mail due to their nature. The prices of the goods remain valid for the period during which they are displayed in the online store. This provision does not exclude the conclusion of a purchase contract under individually agreed conditions.
All presentation of goods placed in the online store catalog is informative in nature and the seller is not obliged to conclude a purchase contract regarding these goods.
Information on the costs associated with packaging and delivery of goods is published in the online store. Information on the costs associated with packaging and delivery of goods provided in the online store is valid only in cases where the goods are delivered within the territory of the Czech Republic.
Any discounts on the purchase price of goods cannot be combined with each other, unless the seller and the buyer agree otherwise.

 

III. Ordering and conclusion of a purchase contract

The costs incurred by the buyer when using remote communication means in connection with the conclusion of a purchase contract (costs of Internet connection, costs of telephone calls) are paid by the buyer himself. These costs do not differ from the basic rate.
The buyer places an order for goods in the following ways:
through his customer account, if he has previously registered in the online store
by filling out the order form without registration
by email communication, the order is considered binding after the customer approves the price offer (calculation)
When placing an order, the buyer selects the goods, the number of pieces of goods, the method of payment and delivery.
Before sending the order, the buyer is allowed to check and change the data he entered in the order. The buyer sends the order to the seller by clicking on the "Send order" button. The data specified in the order are considered correct by the seller. The condition for the validity of the order is the completion of all mandatory data in the order form and the buyer's confirmation that he has read these terms and conditions.
Immediately after receiving the order, the seller will send the buyer a confirmation of receipt of the order to the email address that the buyer entered when ordering. This confirmation is considered to be the conclusion of the contract. The confirmation is accompanied by the current terms and conditions of the seller. The purchase contract is concluded by the seller confirming the order to the buyer's email address.
In the event that the seller cannot meet any of the requirements specified in the order, the seller will send the buyer an amended offer to his email address. The amended offer is considered a new draft purchase contract and the purchase contract is concluded in such a case by the buyer's confirmation of acceptance of this offer to the seller to his email address specified in these terms and conditions.
All orders accepted by the seller are binding. The buyer may cancel the order until the buyer receives a notification of acceptance of the order from the seller. The buyer may cancel the order by phone to the seller's phone number or email specified in these terms and conditions.
In the event that there is an obvious technical error on the part of the seller when stating the price of the goods in the online store or during the ordering process, the seller is not obliged to deliver the goods to the buyer at this obviously incorrect price, even if the buyer has been sent an automatic confirmation of receipt of the order in accordance with these terms and conditions. The seller informs the buyer of the error without undue delay and sends the buyer an amended offer to his email address. The amended offer is